To see whether the remote’s batteries are the problem, a lot of people simply remove the existing batteries from the remote. If not, the next thing you’ll want to do is eliminate the batteries as the source of the problem. Then try to use all of the functions on the remote. Once the TV is all the way back on, place the batteries back in your remote. You’ll need to use the on/off switch on the TV itself. Plug the power cord back into the outlet and turn the TV back on. Then unplug the power cord from the TV and wait 60 seconds. The next thing to try is a hard reset of the remote.įirst, you’ll want to remove the batteries from your remote. If for some reason, you find the Samsung smart TV remote not working, there are some other things to check. Once you’ve gone through the reset and repair process, try all the commands on the remote to see if they’re working. Performing a simple reset and repair usually does the trick. Sometimes the remote becomes disconnected from the TV via Bluetooth and you need to reset the connection. Wait 30 seconds and then plug the TV’s power cord back in.Turn the TV off and disconnect the power cord.If you can turn your TV on and off with your remote, but the other functions aren’t working, you can try the following steps: The most common culprits are issues with the batteries, the Bluetooth and infrared signals, a programming problem, defective sensors, or a defective remote. When your Samsung TV remote suddenly stops working, you naturally want to determine what’s causing the problem so you can fix it. The on/off function of your Samsung TV remote uses infrared light while the other commands use the Bluetooth connection. If the remote is not positioned within this line of sight, you’ll be pressing buttons on it to no avail. The remote must have a line of sight to the TV set to send commands. Other TV remotes use infrared light to communicate. When you first set up your TV and turn it on, the remote automatically pairs with the set. At least not until it’s back within range of the set. So, if you take the Samsung TV remote outside of your home, it won’t be able to communicate with your TV. Once paired, the two devices have to be within range of each other to communicate. This occurs after the devices can “see” each other over Bluetooth. Typically, during the pairing process, the devices will send an identification code to each other to “match” or “pair” the connection. A Samsung TV remote works by pairing itself with the TV, similar to pairing between devices using Bluetooth.
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